1-888-351-4455

FAQ


FAQ

We are always interested in the needs of our customers. If you do not see what you are looking for please tell us and we will do our best to stock it.
All of our glass pipes are shipped discreetly using unmarked packaging. Your package will come from Bang Gong LLC, 249 Iris Ave, Goleta CA 93117.
The lowest price guarantee is our way of assuring you that we do our best to bring you the lowest prices for glass pipes anywhere.

Lowest Price Guarantee

If you find the same glass pipe offered for less at another online USA retail store, show us and we will refund you the difference in price.
We accept the following payment methods.
  • Visa
  • Master Card
  • Discover
  • American Express
  • Online Check
Your credit card statement will show a transaction from Bang Gong LLC.
Free shipping is available on all orders over $50.00. If your order is under $50.00 we will calculate the cost of shipping based on current USPS rates. We do not charge any additional handling fees.
All of our products are traditionally and solely intended for tobacco use or concentrated essential oils, by legal adults. You must be 18 years old (21 in some areas) to purchase anything from this website. It is your sole responsibility to know your state and local laws regarding the possession and use of tobacco pipes and accessories.
If the item you want is out of stock you can send an email to glasspipeshelp@gmail.com to see when the item will be available again.
Glass-Pipes.com accepts returns on all unused products within seven days of the delivery date. A full refund for the purchase price will be issued when the item has been returned and approved for re stocking. Shipping and handling fees are non refundable and buyer is responsible for any return shipping fees incurred. Glass-Pipes.com is not able to accept returns, exchange or offer full or partial refunds for products that have been used. Please inspect all items prior to use, once used they cannot be returned for any reason.

Our Headquarters

249 Iris Ave
Goleta CA 93117
United States of America

Opening hours:

Monday:

09:00 - 5:00

Tuesday:

09:00 - 5:00

Wednesday:

09:00 - 5:00

Thursday:

09:00 - 5:00

Friday:

09:00 - 5:00